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Policies

Here, you’ll find important information regarding your stay, including our booking policies, cancellation terms, and guidelines to ensure a smooth and enjoyable experience. We strive to provide a memorable retreat, and understanding our policies will help us achieve that together. Thank you for choosing us for your getaway!

Your hosts are Kenneth and Svetlana.​

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  • Check in: 3:00PM, Check out: 11:00AM. Need an earlier or later time? Have questions? Please reach out.

  • Guest limits:

    • Rita's Cabin - 2 adults, 1 child;

    • Ocean View Cabin - 4 adults;

    • Garden View Cabin - 4 adults

  • Pets are only allowed in Ocean View Cabin - one small dog only. SEE FULL PET POLICY BELOW.

  • Our cabins are not suitable for people with mobility challenges and children under the age of 3.

  • There is no wi-fi available at the cabins, but there is excellent mobile coverage.

  • Please no shoes on in the Cabins.

  • No parking available at beach cabins. Vehicle access for loading and unloading only.

  • Please be careful driving on gravel roads. Find driving tips here.​

  • Ferry pick-up and drop-off service available ($15)

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Cancellation policy:

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  • Cancellations made 14 days (or earlier) in advance of the arrival date will receive 100% refund of deposit. Refunds are made by e-transfer or via PayPal. When by PayPal a transaction fee may be charged to your deposit.

  • Cancellations made within 14 days of the arrival date will not receive a refund of the deposit amount.  

  • Where guests have pre-paid for their full stay and cancel within 14 days prior to arrival, they will be charged for one night and 50% of the remaining nights will be refunded by e-transfer.

  • When guests cancel their booking after their arrival at the accommodation, they will be charged for the number of nights they have stayed, one additional night and will be refunded 50% of the remaining nights not used.

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Settling the remainder of your bill:​
 

  • ​Please settle the remainder of your bill prior to arrival or before departure. Advise us if you require an official invoice.

  • You will receive an official receipt via email.

  • Payments via PayPal must include an additional 3% to cover transaction fees.​

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Pet Policy:

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  • Pet Size and Breed Restrictions: We welcome well-behaved dogs under 50 lbs. Unfortunately, we cannot accommodate certain breeds known for aggressive behavior.

  • Pet Number Limit: Guests are allowed to bring one pet per cabin. Please contact us if you have special requests.

  • Cleaning Fee: A $75 cleaning fee per stay applies. Our cabins are rustic woodend cabins which require an additional 2.5 hours of cleaning after each pet's stay.

  • Furniture Policy: Pets are not allowed on any furniture, including beds, sofas, and chairs. Please bring your own pet bedding.

  • Provincial Health Regulations: Pets cannot be fed using dishes intended for human use. They are not permitted in the kitchen area, shower and toilet facilities.

  • Supervision Requirement: Pets must not be left unattended inside the property. Please let us know if you need a pet sitter, and we can recommend local services.

  • Waste Management: Please pick up after your pet and dispose of waste properly. Bags and a waste disposal area are provided in the yard.

  • Flea Treatment & Vaccination: Pets must be treated for fleas and their vaccination must be up-to-date.​

If you have any questions do not hesitate to contact us.

Kenneth: 604-793-8802

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